Shipping policy
Shipping Policy
Last Updated: September 5, 2026
At CloudPour Beauty, we understand that receiving your order safely and on time is an important part of your shopping experience. This Shipping Policy provides information about our delivery area, shipping options, fees, estimated transit times, order preparation, tracking, and other circumstances that may affect delivery.
1. Delivery Area
CloudPour Beauty currently fulfills and ships orders to eligible addresses within the United States only.
We do not ship internationally at this time. Orders addressed to destinations outside the United States cannot be accepted for delivery through our current shipping services.
Please provide a complete and accurate U.S. shipping address when placing your order.
2. Shipping Choices
Customers may choose between the following domestic delivery services when available:
Standard Shipping
Estimated transit time: 3–5 business days
Regular shipping fee: $8.00
Standard Shipping is provided FREE when the qualifying order total is $70.00 or more.
Express Shipping
Estimated transit time: 1–2 business days
Shipping fee: $15.00
Express Shipping is intended for customers who would like a faster carrier transit option.
3. Free Shipping Threshold
Orders with a qualifying total of $70.00 or more receive FREE Standard Shipping.
For qualifying purchases, the normal $8.00 Standard Shipping charge is waived.
For orders below $70.00:
Standard Shipping costs $8.00.
The free shipping offer does not include Express Shipping. If Express Shipping is selected, the $15.00 fee remains applicable regardless of the order value.
4. Delivery Rates at a Glance
Our current shipping structure for U.S. orders is:
Standard Shipping
3–5 business days — $8.00
Standard Shipping on orders $70.00+
3–5 business days — FREE
Express Shipping
1–2 business days — $15.00
Shipping options and applicable charges will be displayed during checkout before an order is finalized.
5. Processing Before Dispatch
Orders are not necessarily shipped immediately after they are submitted.
CloudPour Beauty may require preparation time to review an order, verify transaction details, prepare merchandise, package products, and transfer the completed shipment to the appropriate carrier.
Order processing time is separate from shipping transit time.
The estimated 3–5 business days for Standard Shipping and 1–2 business days for Express Shipping generally begin after processing has been completed and the package has been handed over to the carrier.
Orders received on weekends or recognized holidays may begin processing on the next available business day.
6. Estimated Delivery Times
For purposes of this Shipping Policy, business days generally mean Monday through Friday, excluding weekends and applicable holidays.
All delivery timeframes are estimates and are not guaranteed arrival dates.
Actual delivery may take longer because of circumstances such as:
Severe or disruptive weather
Carrier network interruptions
Transportation delays
Holiday shipping demand
Unusually high parcel volumes
Regional service disruptions
Other circumstances outside our reasonable control
CloudPour Beauty cannot guarantee carrier delivery schedules once a shipment is in transit.
7. Customer Shipping Information
Customers are responsible for reviewing the delivery information entered during checkout before completing a purchase.
Please make sure your order includes the correct:
Recipient name
Street address
Apartment, suite, or unit number, if applicable
City
State
ZIP code
Incorrect, incomplete, or outdated shipping information may result in delays, unsuccessful delivery attempts, or a package being returned to sender.
If you discover an error after submitting your order, contact CloudPour Beauty promptly. We will make reasonable efforts to assist if the order has not yet been dispatched, but we cannot guarantee that shipping information can be changed once fulfillment has begun.
8. Tracking an Order
When tracking services are available for a shipment, tracking information may be provided after the order has been dispatched.
A tracking number may not show movement immediately after it is issued. Carriers often require additional time to receive, scan, and register a package within their network.
Customers should allow sufficient time for the initial tracking update before assuming that a shipment has been delayed.
9. Delays After Shipment
Once an order has entered the carrier network, delivery may occasionally be affected by events outside the reasonable control of CloudPour Beauty.
Carrier delays may occur because of weather conditions, transportation problems, holidays, operational interruptions, seasonal shipping volumes, or other unforeseen events.
If your package appears to be significantly delayed beyond its estimated transit period, please contact us with your order information. We can review the available tracking details and provide reasonable assistance.
10. Undeliverable and Returned Shipments
Packages may be returned to CloudPour Beauty when a carrier is unable to complete delivery.
This may occur because of an incomplete address, incorrect ZIP code, missing apartment or unit information, unsuccessful delivery attempts, or other delivery complications.
If your shipment is returned to us, please contact CloudPour Beauty to discuss the available next steps.
When reshipment is required because inaccurate or incomplete delivery information was originally provided by the customer, additional shipping charges may apply.
11. Package Shows Delivered but Cannot Be Found
If your tracking information shows Delivered but the package is not immediately visible, please check all common delivery locations around the property.
These may include your mailbox, porch, side entrance, reception desk, parcel locker, building mailroom, or another secure location selected by the carrier.
We also recommend checking with household members, neighbors, property management, and the shipping carrier.
If the shipment still cannot be located, contact CloudPour Beauty with your order details so that we can review the available shipping information and provide reasonable assistance.
12. Damage in Transit
Please examine your package and products promptly after delivery.
If you believe your merchandise was damaged during transportation, contact CloudPour Beauty as soon as possible.
To help document shipping damage, please retain the original packaging and take clear photographs of the shipping container, internal packaging, and affected products.
Requests involving an eligible refund, return, exchange, or replacement may also be handled according to the terms of our Return & Refund Policy.
13. No International Shipping
CloudPour Beauty currently ships within the United States only.
International delivery is not available. We cannot fulfill orders requiring shipment to addresses outside the United States under our current delivery arrangements.
14. Shipping Policy Changes
CloudPour Beauty reserves the right to revise this Shipping Policy when appropriate to reflect changes to shipping rates, delivery services, carrier arrangements, fulfillment practices, or other operational requirements.
The most recent version of this policy will be made available through our store with an updated revision date.
Contact Information
If you have questions about shipping rates, delivery estimates, tracking information, or the shipping status of an order, please contact:
CloudPour Beauty
Address: 4419 W Cheyenne Dr, Fayetteville, AR 72704, United States
Phone: 417-456-0689
Email: lindleymendenhalllo@gmail.com